1. Overview
At Test Circle, we are committed to providing high-quality services for TNPSC competitive exam preparation. However, due to the nature of our digital products, there are specific cases in which we do not offer refunds.
2. Non-Refundable Situations
Refunds will not be issued under the following circumstances:
- Change of Mind: If you decide to cancel your subscription or quiz access after making the purchase, no refund will be provided.
- Incomplete Usage: If you purchase a quiz or service and do not fully utilize it, or if you do not attempt the quizzes, you will not be eligible for a refund.
- Failure to Pass the Exam: Our services are intended for preparation, and we do not guarantee success on the TNPSC exam. Refunds will not be issued based on the outcome of your exam.
- Account Issues: Refunds will not be provided for issues related to user error, such as forgotten login credentials or incorrect account details. It is your responsibility to ensure the accuracy of your account information.
- Non-Technical Issues: Refunds will not be granted for any issues or dissatisfaction not related to a technical problem with our platform. Test Circle is not liable for any inconvenience caused by personal preferences or circumstances.
- Subscription Renewal: For recurring subscriptions, refunds will not be issued for any renewal charges if the renewal is processed successfully.
3. Technical Issues
In cases of technical problems that prevent access to our services, we will work diligently to resolve the issue. If the issue persists and significantly impacts your ability to use the service, we may review your request on a case-by-case basis.
